Everything you need to know about exchanging with TCE.
29 questions across 7 categories — search or browse by topic below.
What are your fees?
Our margin is built into the buy/sell rate (the "spread"). There are no hidden account, deposit or withdrawal fees for standard exchanges. See the fees page for details.
How does your spread compare to a bank?
On major fiat pairs (USD, EUR, GBP) we run around 1.8%, well inside the 3–4.5% typical bank spread. On crypto it's tighter — usually 1.5% or better on USDT, BTC, ETH.
Are there fees for international transfers?
Any wire or network fee is shown before you confirm — no correspondent-bank surprises. Some corridors are effectively free at the network level.
Do businesses get better pricing?
Yes — tiered spreads based on monthly volume. Talk to sales via the corporate desk.
📞 Still stuck?
Our desk is happy to help. Mon–Sat 08:00–20:00 CST, plus 24/7 fraud line.
📞 +852 9169 3658
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Longer walkthroughs for anyone who wants the detail — not just the summary.