Your first exchange, step by step
从注册到到账,几分钟搞定
New to TCE? This guide walks you from sign-up to settlement — usually done in minutes, always escrow-protected.
- 注册账户 Create a free account
- 实名认证 Verify your identity (KYC)
- 获取报价 Get a live quote
- 资金托管 Fund into escrow
- 确认到账 Receive & confirm
1 · Create account 注册
Sign up with your email in seconds — no fees to open an account.
2 · Verify (KYC) 实名认证
Complete a quick one-time identity check to unlock trading and higher limits. See our KYC guide.
3 · Get a quote 报价
Enter your amount in the converter and lock a live desk rate instantly.
4 · Fund into escrow 托管
Pay by bank card, UnionPay, Alipay or WeChat. Your funds are held safely — how escrow works.
The quote you lock in the converter is the desk rate you get. Prices update through the trading day — see the full rate board.
Only confirm and release once your currency or crypto has actually arrived. If anything looks off, raise a dispute — funds stay locked while we review.
Fund your exchange with the method that suits you — most settle instantly.
| Method 方式 | Speed 速度 | Best for 适用 |
|---|---|---|
| 💳 银联 UnionPay | Instant 即时 | Everyday card payments |
| 📱 支付宝 Alipay | Instant 即时 | Quick scan-to-pay |
| 💚 微信支付 WeChat Pay | Instant 即时 | Quick scan-to-pay |
| 🏦 Bank transfer 银行转账 | Same day 当天 | Larger amounts |
| ₿ Crypto wallet 加密钱包 | On-chain 链上 | USDT / BTC / ETH on/off-ramp |
How long it takes
- Quote & lock a rate — seconds
- Fund into escrow — instant to same-day
- Delivery & settlement — usually minutes
Your limits
- Unverified — browse & get quotes only
- Verified (KYC) — full trading limits unlock
- Need higher limits? Talk to the desk
How long does an exchange take?
Most exchanges complete in the same session — often within minutes once your escrow is funded. Bank transfers may settle same-day depending on your bank.
Are there any hidden fees?
No. Our margin is built into the buy/sell rate you see on the board — there are no separate account, deposit or withdrawal fees for standard exchanges. See the fees page for details.
What's the minimum or maximum I can exchange?
There's a low minimum so you can start small. Maximums depend on your verification level — verified accounts unlock full limits. Large or recurring volumes get preferential pricing from our desk.
Can I cancel an order?
Yes — before you fund it into escrow you can cancel freely. Once funded, contact the desk or raise a dispute; your money stays protected in escrow throughout.
Which currencies can I trade?
70+ world currencies (USD, EUR, GBP, JPY, HKD, SGD and many more) plus Bitcoin, Ethereum and USDT. Browse them all on the rate board.
Ready to make your first exchange?
Open a free account and get a live quote in seconds.
Create free account Read the FAQ